Terms of service

These Terms of Service apply to the use of zenvoracolife.com and purchases made through the website.

zenvoracolife is operated by CUTLERY SET PRO LLC. By using the website or placing an order, the customer agrees to these Terms.

Online Store Use

Customers placing an order confirm that they are at least 18 years old or have permission from a parent or legal guardian.

Please provide accurate contact, billing, payment, and shipping information during checkout.

Please do not use the website for unlawful activity, fraud, unauthorized access, or interference with website operation.

Products and Prices

Product descriptions, specifications, prices, and availability are displayed on each product page.

All prices are displayed in U.S. dollars. The final order total is displayed before payment is submitted.

Payment terms are provided in our Payment Policy.

Orders

An order is confirmed after payment authorization is completed and an order confirmation is sent.

zenvoracolife cancels orders involving:

  • Unsuccessful payment authorization

  • Duplicate transactions

  • Unsupported shipping addresses

  • Unavailable products

  • Confirmed fraudulent activity

A cancelled paid order receives a full refund to the original payment method within 5 business days.

Customer Order Cancellation

Please contact support@zenvoracolife.com to request cancellation before the order is shipped.

An order that has already shipped is handled through our Return, Refund & Exchange Policy.

Shipping

Shipping terms are provided in our Shipping Policy.

Returns, Refunds, and Exchanges

Return, refund, and exchange terms are provided in our Return, Refund & Exchange Policy.

Website Content

The zenvoracolife name, website design, text, graphics, photographs, and other original website content belong to CUTLERY SET PRO LLC or its authorized content providers.

Please do not copy, reproduce, distribute, or use website content without written permission.

Service Providers

zenvoracolife uses Shopify, payment providers, Emerald Distribution Partners LLC, FedEx, Google Analytics, and Google Ads to operate the store and provide related services.

Limitation of Liability

To the extent permitted by applicable law, CUTLERY SET PRO LLC is not responsible for indirect, incidental, or consequential damages arising from the use of the website or products.

These Terms do not limit consumer rights protected by applicable law.

Business Information

Legal Business Name: CUTLERY SET PRO LLC
Business Address: 31 CANYON TRL, ALEXANDRIA, AL 36250, United States
Email: support@zenvoracolife.com
Phone: +1 (334) 379-8874
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM ET