Privacy policy

This Privacy Policy explains how zenvoracolife collects, uses, stores, and shares personal information when customers visit zenvoracolife.com, place an order, or contact customer service.

zenvoracolife is operated by CUTLERY SET PRO LLC.

Information We Collect

We collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction information

  • Customer service communications

  • Device and browser information

  • IP address

  • Cookie and website usage information

Payment card details are processed by Shopify and the selected payment provider. CUTLERY SET PRO LLC does not store full payment card numbers on its own servers.

How We Use Information

Personal information is used to:

  • Process payments and orders

  • Fulfill and ship orders

  • Send order confirmations and tracking information

  • Provide customer service

  • Process returns, refunds, and exchanges

  • Protect the website and prevent fraud

  • Analyze website performance

  • Measure advertising performance

  • Meet legal, tax, and accounting obligations

How We Share Information

Information is shared with service providers that perform specific business functions:

  • Shopify: Website hosting, checkout, and order management

  • Payment providers: Payment authorization and processing

  • Emerald Distribution Partners LLC: Order fulfillment and return processing

  • FedEx: Shipping, tracking, returns, and exchanges

  • Google Analytics and Google Ads: Website analytics and advertising measurement

Information is also disclosed when required by law.

Personal information is not sold for monetary payment.

Cookies

zenvoracolife uses cookies for website operation, shopping cart functions, checkout, analytics, and advertising measurement.

Please review our Cookie Policy.

Data Security

CUTLERY SET PRO LLC uses technical, administrative, and organizational safeguards to protect personal information.

Data Retention

Order and customer records are retained for the periods required to complete transactions and meet tax, accounting, fraud-prevention, and legal obligations.

Privacy Rights

Customers can request:

  • Access to personal information

  • Correction of personal information

  • Deletion of personal information

  • Information about data sharing

  • Opt-out of targeted advertising and qualifying data sharing

Please submit a privacy request to support@zenvoracolife.com.

Advertising and data-sharing choices are available through Your Privacy Choices.

Children’s Privacy

zenvoracolife is not directed to children under 13.

Business Information

Legal Business Name: CUTLERY SET PRO LLC
Business Address: 31 CANYON TRL, ALEXANDRIA, AL 36250, United States
Email: support@zenvoracolife.com
Phone: +1 (334) 379-8874
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM ET